Right of Withdrawal

Not satisfied with your order? You have 14 days to change your mind, no questions asked.

As a consumer within the European Union, you are entitled to a legal withdrawal period of 14 days,
starting from the date you receive your order.
This right applies without any justification and without penalty. In accordance with EU Directive 2023/2673, Bindi Atelier provides a simple way for you to exercise it.

• Option 1:

  Contact us via the form available here.

• Option 2:

  Send us an email at [email protected], including your name and order number. We will get back to you as soon as possible to acknowledge receipt of your withdrawal request.

• Option 3:

  Download and print the return form here.

Upon receipt of your return, we will process your refund using the original payment method.

For any questions, feel free to contact us by email at [email protected].